Product Management with SAFe at a global scale

Global Product Management and DevOps was formed to lead the development and management of a global IoT management platform. After implementing the SAFe framework and working with over 100 development resources, the team increased velocity while reducing delivery costs.

Evergo leads product management (DevOps) for a global IoT management platform.

Initially, the team was struggling with slow velocity and high delivery costs.

The effect of our actions

100 development resources, working within the SAFe framework were able to increase velocity while reducing delivery costs.

100+

DevOps resources engaged

Program Increments (PI's) to date

200k

Lines of code in scope

Higher deployment velocity

20%

Lower costs

AIOps for leading telecommunication service provider

Evergo helped in the global AIOps implementation. In today’s fast-paced IT environment, organizations that manage thousands of endpoints and complex …

Global ITSM Platform for IT operations in 50+ countries

Ericsson sought to unify their internal IT services with a global streamlined, standardized support system. To achieve this high-level goal, they needed a robust and reliable ITSM platform that could handle the custom operational procedures and be used in the same fashion wherever it was implemented. Thus, Ericsson looked for a global and scalable ITSM platform to help them reach their desired outcome.

Standard operational processes in global ICT Centers

Evergo led a project for streamlining and standardizing operations across the two global IT Deta Centers. With our team of experts, we worked with the client’s organization to implement a common operational “way of working” in ICT centres.

Modernization of the ServiceNow for managed services organization

Our initiative aimed to modernize the Service Now platform used by our customers. The platform had been heavily customized, making maintenance difficult and upgrades requiring high effort. As such, it became paramount that the team enhance their skillset in order to meet these demands.