Services

With more than 20 years of experience in digital transformation, we work at the intersection of IT and business. We offer implementation consulting and services tailored to different types of businesses.

Our diverse delivery methodologies range from predictive approaches to fully agile practices, all designed to align with our clients’ operating models.

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Cloud Adoption & Infrastructure Modernization

Modern enterprises are increasingly adopting a cloud-first strategy, which enhances their agility and scalability in response to rapidly changing market demands. Evergo supports our customers in migrating critical workloads and selected business services to the cloud, helping them modernize their IT infrastructure. This transition facilitates smarter data management and allows for the widespread use of AI within the enterprise ecosystem. Additionally, it promotes higher security standards.

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AI-Powered Bussiness Operations

Many global organizations struggle to enhance productivity and efficiency. To succeed, they need AI-driven business processes. AI-powered assistants offer quick and relevant support, minimizing manual tasks and enhancing employee experiences and productivity. Evergo helps our customers to transform business processes into automated, efficient, and scalable operations, enabling diverse global teams to deliver value swiftly.

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AI-Driven IT Observability

In today’s fast-paced IT landscape, organizations managing thousands of endpoints and complex configurations need intelligent observability to ensure smooth operations. Traditional monitoring methods often generate excessive noise, making detecting and addressing issues before they escalate difficult. With Evergo’s AIOps expertise, IT organizations can move from reactive troubleshooting to proactive, AI-driven operations. This shift ensures a resilient and high-performing IT infrastructure.

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ITSM & ITOM Solutions for Resilient IT Operations

Evergo helps organizations improve their IT Service Management (ITSM) and IT Operations Management (ITOM) using tools like BMC Helix and ServiceNow. We simplify the management of the Configuration Management Database (CMDB) and configuration item (CI) discovery, providing clear monitoring and insights for more dependable IT operations. Our work reduces the time it takes to fix major incidents, improves root cause analysis, and shortens the mean time to restore (MTTR). With better event handling, IT teams can respond more quickly and proactively.

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