# Empower your Enterprise Service Management


// Our consultancy boutique delivers complex ESM, ITSM and AIOps implementations.

// We strengthen IT services & operational excellence with 20 years of expertise.

// Let’s make better business through IT.

Enterprise Service Management

Our approach to implementing ESM, ITSM, and AIOps is tool-agnostic. We prioritize providing a better end-user experience and high satisfaction. We aim to help our customers build solid enterprise services and reduce fulfillment times. To achieve this, we enhance observability and prioritize proactive operations, ensuring high stability and resilience. Additionally, we leverage our in-depth process knowledge, use data-driven techniques, and collaborate with various IT suppliers to ensure successful implementations.

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BMC Implementation Services

We have been working with the BMC platform for more than fifteen years. During this time, we have supported our clients in various implementations, such as Helix Enterprise Service Management, IT Service Management, Digital Workplace, Operations Management, and Discovery. Our team has provided expertise in several roles, including Implementation Consultant, Project Manager, Technical Expert, and Service Architect. We believe an outcome-driven approach to BMC implementation is the best way to leverage our expertise.

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Proactive IT Operations

We help our clients unlock the full potential of their IT operations and transform large organizations into proactive, service-oriented entities. We design an optimal structure for business-facing and technical IT services, streamlining processes to reduce lead times and increase efficiency. Our approach integrates enhanced observability, AI-driven advanced monitoring, and event management to ensure that your IT operations are responsive and always a step ahead—partner with us to redefine operational excellence in your organization.

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IT Product & Program Management

Effective execution is crucial for the success of an IT product strategy. At our team, we have extensive experience managing complex IT products in scaled agile environments. We’ll help achieve your goals by delivering essential epics and ensuring successful program increments. Our team of experts, including Project and Program Managers and PMO Specialists, is dedicated to assisting with your IT transformation using hybrid and agile methodologies. We prioritize transparency and visibility to enhance collaboration among project teams and drive them toward common goals.

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We offer a wide range of

ITSM consulting
services

to meet every type of business
We have more than

20 years
of experience

in working at the intersection
of IT and business
About Us

Elevate your
business with IT

“IT enables the Business in digital world.”

Contact Us
Who we are?

The numbers you need
to know about us

20

Years of experience in IT transformations

10+

Countries of operation around the world

200k

ITSM users impacted in 50+ countries

20+

ITSM implementations delivered

EUR 3+ million

Savings in IT operations cost delivered to our clients.
It was reinvested in new business demands, technical debt and new technologies.


Martin Johansson

Strategic Product Mgr.
Ericsson AB
stars-5

“Evergo is highly committed to deliver results. They know how to translate business demands into IT solutions and lead implementation towards success.“

BMC Helix | SIAM | AIOps | DevSecOps

Espen
Saga

CIO
Atea Norway
stars-5

“I had the pleasure of cooperating with Evergo in IT service design and implementation. I am impressed with the professionalism – attention to detail, and holistic approach to IT. We had fun debating the best ways to make IT of Atea a better place. ?“

IT Strategy | IT Operating Model | Solution Architecture

Iulia Sandu

Global Process and Product Owner
Ericsson
stars-5

I have been working with the Evergo team during my role as Global Business Product Owner at Ericsson. They had a significant contribution to the implementation of the IoT ITSM platform. I was impressed with their positive approach and ability to deliver the expected results in a timely and qualitative manner. The collaboration with Evergo was among the best I’ve had with a project team, and I highly recommend working with them. In addition to receiving the necessary deliverables, you’ll enjoy working with a great team that will make your daily work happier 😊.

Product Management | ITSM | BMC

Rob Rosendahl

Senior Solution Mgr. BMC Software
stars-5

“A great thank you for the excellent project management skills provided during a Global ITSM roll-out for a strategic Telco customer. This was a great success; the Evergo is always thinking two steps ahead and keen to work with you to deliver the best possible solution.“

BMC Professional Solutions
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