# Empower your Enterprise Service Management
// Our consultancy boutique delivers complex ESM, ITSM and AIOps implementations.
// We strengthen IT services & operational excellence with 20 years of expertise.
// Let’s make better business through IT.
Enterprise Service Management
Our approach to implementing ESM, ITSM, and AIOps is tool-agnostic. We prioritize providing a better end-user experience and high satisfaction. We aim to help our customers build solid enterprise services and reduce fulfillment times. To achieve this, we enhance observability and prioritize proactive operations, ensuring high stability and resilience. Additionally, we leverage our in-depth process knowledge, use data-driven techniques, and collaborate with various IT suppliers to ensure successful implementations.Read more
BMC Implementation Services
We have been working with the BMC platform for more than fifteen years. During this time, we have supported our clients in various implementations, such as Helix Enterprise Service Management, IT Service Management, Digital Workplace, Operations Management, and Discovery. Our team has provided expertise in several roles, including Implementation Consultant, Project Manager, Technical Expert, and Service Architect. We believe an outcome-driven approach to BMC implementation is the best way to leverage our expertise.Read more
Proactive IT Operations
We help our clients unlock the full potential of their IT operations and transform large organizations into proactive, service-oriented entities. We design an optimal structure for business-facing and technical IT services, streamlining processes to reduce lead times and increase efficiency. Our approach integrates enhanced observability, AI-driven advanced monitoring, and event management to ensure that your IT operations are responsive and always a step ahead—partner with us to redefine operational excellence in your organization.Read more
IT Product & Program Management
Effective execution is crucial for the success of an IT product strategy. At our team, we have extensive experience managing complex IT products in scaled agile environments. We’ll help achieve your goals by delivering essential epics and ensuring successful program increments. Our team of experts, including Project and Program Managers and PMO Specialists, is dedicated to assisting with your IT transformation using hybrid and agile methodologies. We prioritize transparency and visibility to enhance collaboration among project teams and drive them toward common goals.Read more
The numbers you need
to know about us
20Years of experience in IT transformations
10+Countries of operation around the world
200kITSM users impacted in 50+ countries
20+ITSM implementations delivered
EUR 3+ millionSavings in IT operations cost delivered to our clients.
It was reinvested in new business demands, technical debt and new technologies.
Martin JohanssonStrategic Product Mgr.
Rob RosendahlSenior Solution Mgr. BMC Software
Iulia SanduGlobal Process and Product Owner