Enterprise Service Management
Our approach to implementing ESM, ITSM, and AIOps is tool-agnostic. We prioritize providing a better end-user experience and high satisfaction. We aim to help our customers build solid enterprise services and reduce fulfillment times. To achieve this, we enhance observability and prioritize proactive operations, ensuring high stability and resilience. Additionally, we leverage our in-depth process knowledge, use data-driven techniques, and collaborate with various IT suppliers to ensure successful implementations.
Read moreITSM Implementation Services
We have been working with the ITSM platforms for more than fifteen years. During this time, we have supported our clients in various implementations, such as Helix Enterprise Service Management, IT Service Management, Digital Workplace, Operations Management, and Discovery. Our team has provided expertise in several roles, including Implementation Consultant, Project Manager, Technical Expert, and Service Architect. We believe an outcome-driven approach to BMC implementation is the best way to leverage our expertise.
Read moreProactive IT Operations
We help our clients unlock the full potential of their IT operations and transform large organizations into proactive, service-oriented entities. We design an optimal structure for business-facing and technical IT services, streamlining processes to reduce lead times and increase efficiency. Our approach integrates enhanced observability, AI-driven advanced monitoring, and event management to ensure that your IT operations are responsive and always a step ahead—partner with us to redefine operational excellence in your organization.
Read moreIT Product & Program Management
Effective execution is crucial for the success of an IT product strategy. At our team, we have extensive experience managing complex IT products in scaled agile environments. We’ll help achieve your goals by delivering essential epics and ensuring successful program increments. Our team of experts, including Project and Program Managers and PMO Specialists, is dedicated to assisting with your IT transformation using hybrid and agile methodologies. We prioritize transparency and visibility to enhance collaboration among project teams and drive them toward common goals.
Read moreIT consulting
services
20 years
of experience
of IT and business
Elevate your
business with IT
“IT enables the Business in digital world.”
The numbers you need
to know about us
20
Years of experience in IT transformations10+
Countries of operation around the world200k
IT users impacted in 50+ countries20+
IT implementations deliveredEUR 3+ million
Savings in IT operations cost delivered to our clients.It was reinvested in new business demands, technical debt and new technologies.