Better business through IT is
Digital Transformation

Modern enterprises are increasingly adopting a cloud-first strategy. This approach enhances agility, security, and scalability in response to rapidly growing competition. Evergo helps our customers migrate critical workloads and selected business services to the cloud, strengthening their IT infrastructure. This transformation leads to improved security, operational efficiency, and data management. Additionally, it enables standardized infrastructure patterns and the adoption of microservices. A future-ready IT ecosystem empowers organizations to innovate more quickly and deliver superior digital experiences.

Global organizations struggle to increase productivity and efficiency. The support of AI-driven business processes is key to success. AI-driven assistants powered by global platforms like ChatGPT and Microsoft Azure AI Services help to streamline business processes. Evergo, with our 20+ years of experience in business process optimization, facilitates the scoping and design, integration, knowledge validation, phased rollout, and continuous improvement of the solution.

The business process AI assistants provide instant, context-aware support, reducing manual workload while enhancing employee experience and productivity. This AI-based business process transformation lays the foundation for more automated, efficient, and scalable business operations, enabling fast value delivery by diverse global teams.

In today’s fast-paced IT environment, organizations that manage thousands of endpoints and complex configurations require intelligent observability to maintain seamless operations. Traditional monitoring approaches often create excessive noise, making it challenging to detect and prevent issues before they escalate.

Evergo specializes in implementing AI-powered IT Operations (AIOps) solutions, which empower businesses to proactively manage their IT environments. By integrating advanced observability tools with leading IT Service Management (ITSM) platforms like BMC Helix GPT and ServiceNow, Evergo enhances operational efficiency.

With Evergo’s AIOps expertise, IT organizations can shift from reactive troubleshooting to proactive, AI-driven operations. This transition ensures a resilient, high-performing IT infrastructure with minimal disruptions.

Evergo enables organizations to streamline IT Service Management (ITSM) and IT Operations Management (ITOM) by implementing platforms like BMC Helix and ServiceNow. We help manage CMDB and CI discovery complexities, ensuring context-driven monitoring and observability for more reliable IT operations.

Our expertise reduces major incident resolution time, enhances root cause analysis, and improves the mean time to restore (MTTR). With increased event handling efficiency, IT teams become more proactive and responsive.

We can assist you with technical implementation and promote adoption through effective knowledge management. Additionally, we offer comprehensive training to help global teams embrace the best practices.