Cloud & Infrastructure Modernization for a Banking Group
Challenge: Navigating Market Pressures and FinTech Competition A leading banking group faced increasing pressure to innovate rapidly in response to …
Modernization of the ServiceNow platform for Managed Services organization
Our initiative aimed to modernize the Service Now platform used by our customers. The platform had been heavily customized, making maintenance difficult and upgrades requiring high effort. As such, it became paramount that the team enhance their skillset in order to meet these demands.
BMC Helix for global IoT operations
The BMC Helix platform has been designed to meet the needs of the most demanding IoT operations, with support for over 25 countries and 3,000 IoT support engineers engaged globally. The platform is also scalable, supporting up to 100,000 configuration items in BMC CMDB scope.
Standard operational processes in global ICT Centers
Evergo led a project for streamlining and standardizing operations across the two global IT Deta Centers. With our team of experts, we worked with the client’s organization to implement a common operational “way of working” in ICT centres.
AI-Powered HR Assistant for a Global Organization
Global Product Management and DevOps was formed to lead the development and management of a global IoT platform. After implementing the SAFe framework and working with over 100 development resources, the team increased velocity while reducing delivery costs.
Global ITSM Platform for IT operations in 50+ countries
Ericsson sought to unify their internal IT services with a global streamlined, standardized support system. To achieve this high-level goal, they needed a robust and reliable ITSM platform that could handle the custom operational procedures and be used in the same fashion wherever it was implemented. Thus, Ericsson looked for a global and scalable ITSM platform to help them reach their desired outcome.
AIOps for Leading Telecommunication Service Provider
Evergo helped in global AIOps implementation. In today’s fast-paced IT environment, organizations that manage thousands of endpoints and complex configurations …
