Streamlining & standardizing global data centers operations
Evergo led a project to streamline and standardize operations across the two global IT data centers. With our team of experts, we worked with the client’s organization to implement a common operational “way of working” in ICT centres.
This has involved setting up a baseline operations process, configuring and releasing the required tool set, and training operations teams.
The effect of our actions
Standard processes baseline, configuring and releasing required toolset, and training operations teams.
5
IT processes implemented -
Incident, Change, Problem, Configuration, Release Management
500
Global personnel engaged -
DCIM, Engineering,
R&D, IT Support
~300k
Configurations Items (CIs) discovered and populated to global CMDB
