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Implementing IT Service Catalogue
Introduction ITIL defines Service Catalogue as a database or structured document with information about all live services, including those available for deployment. The Service Catalogue is the only part of the Service Portfolio published to Customers, and is used to support the sale and delivery of IT Services....
Agile IT Service Development
Introduction Though agile working principles in IT were first adopted by software-development teams, the widespread adoption of IT business solutions now means IT services provide an increasingly critical ‘back-room’ support function. Furthermore, as IT innovation continues to snowball, business IT services are under relentless pressure to...
Strategies which make project team communication successfull
Organizations are challenged by forming virtual project teams that interact primarily via electronic networks. Virtual team is a form of a network organization, which grew up by evolution. In this article we {EvergoPartners} want to talk about project team communication strategies. Regular meetings Hold regular strategy meetings for...