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Execute SOA Strategy

Service Oriented Architecture (SOA) and Enterprise Architecture is a building block for systemic development of enterprise capabilities. Evergopratners is a part of an international team that drives major transformation of global business function of our customer – one of the leaders in the ICT market. Our goal is to design and develop Enterprise Architecture that leverage the global organisation on three pillars:

  • Common global business processes;
  • Clear and relevant service catalogue aligned with SOA based work-flow tools;
  • Optimised capabilities located in cost optimised Service Centres.

The scope of Evergopartners team is to drive implementation of core common business operational processes:

  • Service Request Management;
  • Incident Management;
  • Change Management;
  • Problem Management;
  • Configuration Management based on the common CMDB.