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Małgorzata Pieczyńska

Agile project communication

Communication doesn’t happen by chance. Therefore it’s essential that everyone on the team understands the communication objectives and protocols. It’s important to be clear about how each function and individual is expected to interact. The general principle is: when something needs to be said, say...

Małgorzata Pieczyńska

Agile IT Service Development

Introduction Though agile working principles in IT were first adopted by software-development teams, the widespread adoption of IT business solutions now means IT services provide an increasingly critical ‘back-room’ support function. Furthermore, as IT innovation continues to snowball, business IT services are under relentless pressure to...